Do you need collections over Christmas and New Year?

To all our customers – Our offices will be closed on the following days:

  • 25th December 2017
  • 26th December 2017
  • 1st January 2018

To confirm any service scheduled on those days will not be automatically rescheduled. If you would like to book an alternative collection between 27th to 30th December then please send you requests to by Friday 1st December 2017.

Please be aware if we do not receive any notification you will not have a collection until your next scheduled day that we are operating. Collections scheduled between 27th to 30th December will go ahead; there is no need to contact.

Any questions please contact the customer service manager by email at or call 020 7232 1711 Ext 120 .

A copy of the online notification all customers should have received is below:


Wishing everyone a Merry Christmas and a prosperous New Year