Business As Usual

Business As  Usual for RTS

23rd March 2020

Communication from our Directors

These are unprecedented times for all businesses. The health, safety and wellbeing of our staff are our priority. James and I  wanted to reassure you, RTS Waste Management is still working “business as usual” and we hope there will be no disruption to your services. Compliance has been our focus for 2019 and continues in 2020, improving all our systems to work productively; therefore we are acting on government and regulatory advice on a step by step basis….. we are prepared.

For us all around the globe it is extreme measures not seen in our lifetime, and all of us at RTS Waste Management remain resolute in serving our local customers in London, Kent and Somerset in the past and we very much look forward to continuing our business with you in the future.

To Contact Us Right Now

For safe working practises, our telephone lines are on  divert  to our back office staff working from home. If these calls are not picked up straight away then our preference is to receive email communications orders@rtswaste.co.uk We have multiple staff picking up calls and emails and you should receive a response within  2 working hours. Our operating  times  are 7:30am to 5pm Monday to Friday and 8am – 12 pm on Saturdays. Thank you for your patients and please stay well.

2020 is going to be a challenging year...

At RTS and Wasteology we have huge pressures on the environment, the economy, haulage and treatment plant technology and now the Covid 19 pandemic effects will be shocking. If you have been personally affected by losing loved ones before their time we offer our condolences. If your business is has had to temporarily shut because of the lockdown measures necessary to keep vulnerable lives safe, then we want to reach out and hope that you will stay strong and motivated to come back even stronger and more successful. RTS Waste and Wasteology will be here to take your business further with more care than ever before on your return.

Supporting Our Customers In Every Way

I have tried to reduce the impact on our customers’ spend as much as possible, by exploring all opportunities in an effort to streamline our costs across all aspects of the business. There is an annual government directive to increase tax on 1st April and despite our best efforts writing to add pressure to lobby parliament for a change in their decision, we have been unsuccessful. To balance environmental sustainability and business continuity means regrettably that our prices cannot remain static. If we are successful in the future to get this amendment through parliament and reverse the tax increase then we will pass this on to our customers.

All our services are running, if you have any further concerns then please email us orders@rtswaste.co.uk

Please stay well.

Mark Redmond  - Managing Director

James Redmond - Sales Director